Legal Notice

In compliance with Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, and Real Decreto-ley 23/2018, de 21 de diciembre, on package travel and linked travel services, the following general information is made available to users:

Name: Clara Marcela Saldarriaga
DNI: 53845141W
Address: Calle Miguel Servet 28, San Sebastián de los Reyes, C.P. 28703, Madrid, España
Location: Madrid, España
Email: info@lenanatravel.com

Alternative Email: clara.saldarriaga@lenanatravel.com

The purpose of this website is to provide clear and accurate information about the travel-related services offered and to facilitate communication, service requests, and commercial relationships with users.

  1. ACCESS TO THE WEBSITE AND ACCEPTANCE OF THE LEGAL NOTICE

Accessing this website grants the condition of user and implies full and unreserved acceptance of all provisions contained in this Legal Notice.

Through this website, users may:

Request information

Contact the service provider

Access travel-related services

Users agree to use the website, its services, and content in accordance with applicable legislation, good faith, public order, and customary online practices.

The owner reserves the right to take legal action against any breach of these conditions.

The creation of links to this website requires prior written authorization. Unauthorized linking may result in legal action.

  1. USE OF THE WEBSITE

Users undertake to use the website and its content lawfully and appropriately.

Users must refrain from:

Unauthorized or fraudulent use of the website

Introducing viruses or malicious software

Attempting unauthorized access to data or systems

Removing or manipulating intellectual property notices

Copying or reproducing website content without prior authorization

Failure to comply may result in denial of access and possible legal action.

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All content on this website, including text, images, designs, logos, and structure, is protected under Spanish Intellectual Property legislation.

Reproduction, distribution, or public communication of any content for commercial purposes is strictly prohibited without express written authorization.

Users may view, print, or store content exclusively for personal and private use.

  1. GOVERNING LAW AND JURISDICTION

This Legal Notice is governed by Spanish law.

Any disputes arising from the use of this website shall be submitted to the competent courts of Madrid, Spain, unless otherwise provided by applicable consumer protection legislation.

The owner reserves the right to pursue civil and criminal actions for improper use of the website.

PRIVACY POLICY
BASIC INFORMATION ON DATA PROTECTION

Data Controller
Clara Marcela Saldarriaga
DNI: 53845141W

Purpose of Processing

To manage inquiries and service requests made through the website

To provide contracted travel services

To send commercial communications when requested or authorized

Legal Basis
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and applicable Spanish data protection legislation.

Recipients
Personal data may be processed internally and shared with third parties strictly when necessary for service provision and in compliance with legal obligations.

User Rights
Users may exercise the following rights:

Access

Rectification

Erasure

Restriction of processing

Objection

Data portability

Right to be forgotten

Requests may be sent to:
info@lenanatravel.com

clara.saldarriaga@lenanatravel.com

ADDITIONAL INFORMATION

For complete information regarding personal data processing, users may request detailed documentation via email.

Contact Information

Email: info@lenanatravel.com

Alternative Email: clara.saldarriaga@lenanatravel.com

Address: Calle Miguel Servet 28, San Sebastián de los Reyes, 28703 Madrid, España
Location: Madrid, España