{"id":475,"date":"2025-07-15T00:12:23","date_gmt":"2025-07-15T00:12:23","guid":{"rendered":"https:\/\/lenanatravel.com\/?page_id=475"},"modified":"2026-01-12T11:57:54","modified_gmt":"2026-01-12T11:57:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/lenanatravel.com\/es\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t

Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t

Preguntas frecuentes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Planning your <\/span>African adventure with Lenana<\/b> should feel exciting, not overwhelming. We\u2019ve answered some of the most common questions to help resolve possible doubts. <\/span>We\u2019re here to make your journey seamless<\/b> from start to finish.<\/span><\/p>

Need more help? <\/span><\/p>

We\u2019re just a message away!<\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n
\n\n \n
\n
\n \n \n Nunca he estado en \u00c1frica, \u00bfpor d\u00f3nde debo empezar?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

Africa is vast and full of unforgettable experiences;<\/span> the best destination depends on your interests.<\/b> If you're not sure where to begin, simply<\/span> contact us,<\/b> and we\u2019ll help you choose the perfect starting point. You can also <\/span>browse our destination options<\/b> en <\/span>lenanatravel.com<\/b><\/a><\/span> and use filters to<\/span> explore ideas that match your preferences<\/b>.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n \u00bfCu\u00e1nto tiempo tardar\u00e9 en recibir mi itinerario personalizado?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

After we have talked and discussed ideas for your trip, you will receive your<\/span> tailored travel plan within 2\u20133 working days<\/b>. This allows us to fully understand your preferences and create a <\/span>thoughtful itinerary that aligns with your expectations.<\/b><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Puede usted ayudarle a reservar los billetes de avi\u00f3n?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

Yes! We can <\/span>arrange local flights within your destination<\/b> country as part of your itinerary. However, for<\/span> international flights,<\/b> although we\u2019re happy to assist and advise<\/strong>, they are <\/span>not included in the base travel package price.<\/b><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Puedes ayudar con mi solicitud de visa?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

We\u2019ll do our best to <\/span>advise and support<\/b> you during the visa process and provide the necessary guidance. However, <\/span>final approval is always subject to your country's requirements<\/b> and embassy decisions.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Lo que si tengo que cambiar mis fechas de viaje?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

Before finalising any booking, <\/span>we\u2019ll clearly outline our change policy<\/b> and any related fees. <\/span>Aiming for flexibility<\/b> wherever possible.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

\n
\n \n \n Puedo obtener un reembolso si puedo cancelar mi viaje?<\/span>\n\n \n
\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n\n
\n \n\t\t\t\t\t\t\t\t\t\t<\/i> <\/div>\n <\/div>\n\n \n <\/a>\n <\/div>\n\n
\n\n
\n

S\u00ed, nuestro <\/span>cancellation and refund policy will be shared with you<\/b> in advance. We are a<\/span> fully transparent organisation<\/b> and will ensure you're <\/span>aware of your options before confirming<\/b> your booking.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently asked questions Planning your African adventure with Lenana should feel exciting, not overwhelming. We\u2019ve answered some of the most common questions to help resolve possible doubts. We\u2019re here to make your journey seamless from start to finish. Need more help? We\u2019re just a message away!\u00a0 I\u2019ve never been to Africa, where should I start? […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-475","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/pages\/475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/comments?post=475"}],"version-history":[{"count":13,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/pages\/475\/revisions"}],"predecessor-version":[{"id":3977,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/pages\/475\/revisions\/3977"}],"wp:attachment":[{"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/media?parent=475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/categories?post=475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lenanatravel.com\/es\/wp-json\/wp\/v2\/tags?post=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}