At Lenana Travel, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and protect your data when you visit our website or engage with our services.
We may collect the following types of information when you interact with us:
Personal Information:
Name, email address, phone number, nationality, travel preferences, and any other details you provide when filling out forms, booking a trip, or contacting us.
Payment Information:
When making bookings, we may collect necessary billing information through secure third-party platforms.
Technical Data:
IP address, browser type, device information, pages visited, and location data through cookies and analytics tools.
We use your information to:
Plan and customize your travel itinerary
Respond to inquiries or customer support requests
Send booking confirmations and updates
Improve our website and services
Send promotional or newsletter content (only if you opt in)
Ensure compliance with applicable laws and regulations
We may share your information with:
Trusted travel partners, accommodation providers, and tour operators as required to arrange your trip
Payment processors and third-party service providers (under strict data protection agreements)
Government authorities, only when legally required
We do not sell or rent your personal data to any third party.
Our website uses cookies to enhance your browsing experience and understand user behavior. You can adjust your browser settings to decline cookies, though this may affect site functionality.
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent or unsubscribe from marketing emails at any time
Request deletion of your personal data (subject to legal obligations)
To make any of these requests, please contact us at info@lenanatravel.com.
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. All changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
📧 Email: info@lenanatravel.com
🌐 Website: https://lenanatravel.com
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